Reference

How kg111 Handles Your Personal Information

This Privacy Policy explains exactly what data we collect when you use kg111, how we use it, and the choices you have over it.

Account data protectedbKash, Nagad, Rocket payment details handled with careNo data sold to third partiesYou can request your data at any timeCookie use disclosed clearly

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PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to access, correct, or delete the personal data we hold about you, our support team handles privacy requests directly. You can contact us through any of the channels below. We will acknowledge your request and aim to respond with a clear outcome. Eligibility for certain data rights may depend on your local law and the region from which you access the platform.

What We Collect and Why We Use It

kg111 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with kg111, we collect the information you provide directly — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We also gather transactional records, such as deposit and withdrawal history tied to your

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account wallet, so we can process payments accurately and keep your account history intact. Automatically, our systems log device type, browser, IP address, and session activity to keep your account secure and to detect unusual access patterns. We do not collect your bKash PIN, Nagad PIN,
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or Rocket credentials — those stay entirely within your own wallet app. Data we hold is used for three purposes: running your account, verifying payment transactions, and communicating with you about your account status. We do not sell or rent your personal information to marketing companies.
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Retention periods vary by data type — payment records are kept for as long as applicable regulations in eligible regions require, and account data is held while your account remains active and for a reasonable period after closure. Any sharing with third-party service providers is limited
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to what they need to perform a specific service, such as payment processing or fraud screening, and they are bound by confidentiality obligations.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use a combination of technical and procedural measures to keep your account data safe. SSL encryption covers all data in transit between your device and our servers, whether you are on mobile or desktop. Access to personal data within our systems is restricted to staff who need it to perform their role. Here is how we handle each area you should know about.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can manage cookie preferences through your browser settings at any time.

Payment Data Security

Payment details you enter for bKash, Nagad, or Rocket transactions are processed over encrypted connections. We store only the reference data needed to reconcile your account wallet history.

Data Retention and Deletion

Account data is held while your account is active. After closure, we retain records only as long as required by applicable rules in eligible regions, then delete or anonymise them.

Requesting Changes to Your Data

You can ask us to correct inaccurate details or request a copy of what we hold. Submit the request via live chat or the account Help section and we will confirm the outcome in writing.

Your Privacy Questions Answered

We have pulled together the questions we hear most often about how your data is managed at kg111. If your question is not here, reach out through live chat or the account Help section and we will respond directly.

We collect your name, contact details, and account credentials when you register. We also log payment transaction references from bKash, Nagad, or Rocket to maintain your account wallet history accurately.

No. Your bKash, Nagad, and Rocket PINs never pass through our systems. Those credentials remain entirely within your wallet app, and we only receive a transaction reference once a payment is confirmed.

Yes. Submit a data access request through the Help section inside your account or via live chat. We will confirm receipt and provide the relevant data, subject to applicable rules in your eligible region.

We hold data for a period required by applicable regulations in eligible regions after account closure. Once that period ends, your data is deleted or anonymised so it can no longer identify you.

We only share data with service providers who perform specific functions, such as payment processing or fraud screening. They are contractually bound not to use your data for any other purpose.

Open a request via live chat or the account Help section. Include your registered contact details so we can locate your record, and we will confirm the action taken in writing.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoKg111 Banking InfoTerms & Conditions

How kg111 Handles Your Personal Information

Reach Us About Your Privacy Rights

Data Handling, Cookies and Account Security

Cookie Use

Payment Data Security

Data Retention and Deletion

Requesting Changes to Your Data

Your Privacy Questions Answered

01 What personal data does kg111 collect when I open an account?

02 Does kg111 store my bKash or Nagad PIN?

03 Can I request a copy of the data kg111 holds on me?

04 How long does kg111 keep my account data after I close my account?

05 Does kg111 share my data with third parties?

06 How do I ask kg111 to correct or delete my personal information?

Privacy Policy

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